[ARCHIVED] My Course isn't Showing up

[gbender188824]

My Course I guess started 3 weeks ago but I haven't been able to see it or even access the course. I have emailed my instructor and my councilor and they both don't know. What should I do?    

[Stef_retired · Accepted solution]

 @gbender188824  Welcome to the Canvas Community!

It's unfortunate that neither your instructor nor your counselor were able to assist you, as they are the right people to have contacted. Course enrollments are managed by your school, not by Canvas itself—so while we're happy to assist with how-to questions about using Canvas features, our members aren't able to access student enrollments in accounts other than their own.

Here's a page of contact links I found on your school website: Contact Us - College Directory  I would suggest starting with the Information Technology Help Desk to see if they can assist you with this.

Good luck, Gabriel. Stay safe, be well, and keep learning.