[ARCHIVED] Logged out users in a quiz result

[sheila_santilla]

Hello. 

Have you ever experienced a "logged out user" link in your quiz' result? 

[kona]

 @sheila_santilla , greetings! I can't remember having this specific message come up on a quiz log, so I checked the following guide - https://community.canvaslms.com/docs/DOC-12835-4152295598 - and it also doesn't include this type of message. My recommendation is to contact Canvas Support (Help link in Canvas --> Report a Problem) and see if they can dig deeper and help you figure out what this means. 

Please let us know what you find out!

Kona

[rexj]

I ran into this also and contacted Canvas Support. There is an open ticket with the engineering team. Anyone who experiences this issue should contact support to be added to the ticket. The more documentation of those affected should increase priority toward a fix. 

Jedidiah

[m_l_murphy]

Well, it's two years later and there doesn't seem to be any further info about this.

I found another thread where someone said that the student info is there if you download the student analysis report, but I've done that and the student name/ID lines are blank—so I don't seem to be able to get an idea of who did my survey and who didn't.