[ARCHIVED] Inability to see the content of my course

[ujuteke]

Hello,

My name is Obianuju Chimezie Nwankwo, I registered for Essential Physiology and Anatomy course so I started following the step by step instructions yesterday but I could not download the Respondus LockDown Browser, I was told to upgrade my Windows to the latest version and I did just that but since afterward I have not been able to see the content of the written words in my computer, please what can I do?

[Chris_Hofer · Accepted solution]

Hello  @ujuteke ...

Sorry to hear that you are having issues with this.  As it relates to your LockDown Browser...did you download the LockDown Browser using a unique URL that you were given from your instructor?  You cannot just go out to the web and do a Google search to download the LockDown Browser since the URL you get from your instructor is course/school specific.  If you have used the link you got from your instructor for the LockDown Browser, have you ensured that the browser is up-to-date?

Let us know...thanks Obianuju...thanks!

[ujuteke]

Hello,I used the link sent by my instructor but later noticed that my web browser was not up-to-date.Thanks

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