[ARCHIVED] I can add only one student at a time, if I add more, they don't show up - HELP please

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TeacherAlice
Community Member

Hello, everyone!

I have 4 different preparation courses and usually, I add from 50 to 100 people at a time. I cannot do self-enrollment, I need to add them from the teacher's side.

I can add only one person at a time now.
So terrible and I am having serious problems with enrollment.

I tried adding a list of students many times, but the users don't show up unless I add one email at a time, manually, and this has never happened!

Please help!

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chadscott
Community Contributor

Howdy,

I would make sure you have no separation characters at the end of the emails and put one email on each line. Make sure you do not do more than 99, it will usually time out if you do.

Example -

1234@school.edu
23232@school.edu
222114@school.edu

Cheers,
Chad Scott
Katy ISD

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