[ARCHIVED] How do we create an "admin" when there doesn't appear to be one?

[jpacha]

I have been using Canvas for approximately 5 years. I teach in small groups so I haven't kept up with all of the progressive changes. Now -- I would like to use question banks, rubrics, etc. at the "admin" level, but I do not appear to have that access. I am the only admin in my organization. How do I make sure I have admin level access? 

[scottdennis · Accepted solution]

Hi Jackie,

When you are logged into Canvas, can you navigate to the admin console in your instance?  That would be your Canvas url plus accounts/self - for example https://scottd.instructure.com/accounts/self  If not you will probably want to contact your account representative.   FYI; if you are using Free for Teachers you will not have access to account level settings.

[jpacha]

Thank you very much. I'm probably using the "free for teachers" version, but will double check.

[Chris_Hofer]

Hi Deactivated user​.  Looks like  @scottdennis ​ is helping you here.  FYI, I'm going to move this discussion over to the Canvas Admins group so that Instructure can keep questions about the Administrative Pages of Canvas stored in one location.  Hope this is ok with you.