[ARCHIVED] Google Drive Cloud Assignments Not Showing on App, Show Up on Desktop

[ilizarraga]

Hello,

I have created a few Google Drive Cloud assignments on Canvas and am trying to grade them with Speed Grader. When I use the desktop version of Canvas, the Google document appears along with annotation tools. However, when I use the Canvas Teacher app, the assignment does not appear. I have tried doing this via the Chrome mobile app (Canvas website) and the assignment appears,  but the annotation tools do not. 

I have the latest version of iOS on both my phone and my iPad as well as the latest version of Canvas. I have tried deleting and reinstalling the Canvas Teacher app and it still does not work. 

Any suggestions?

[KristinL]

Hi! I'm sorry that you're experiencing some setbacks with Google Assignments. While I'm unable to provide an answer, the kind people at Canvas Support will be able to help! Submit a ticket and ask your local admin to escalate it to Instructure on your behalf. How do I get help with Canvas as an instructor?