[ARCHIVED] Canvas Parent App Issue

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CrystalDBonilla
Community Novice

Hi there,

I downloaded the parent app for Android, and tried scanning the QR code from my computer, but it is saying my account is not linked to a student. However, I am observing two students and the show up on my account when on the computer, so I am not sure what is happening.

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damronkelly
Community Member

I am trying to pair my account with my students but the all pairing codes I am getting keep saying its an invalid code. I have typed it in and copy and pasted it in.  Can you please help me?

 

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