[ARCHIVED] Canvas Not Loading

[twalker19]

Whenever I log into my canvas account on both safari and google chrome the opening page (the dashboard) on canvas and the calendar will not load. In order to get to an assignment I have to go to modules, when it comes to submitting the assignment the submit icon is not there.

[Chris_Hofer · Accepted solution]

Hello  @twalker19  Thank You  for posting your question! Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas? 
• Check your browser compatibility: Which browsers does Canvas support?  Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.