[ARCHIVED] Canvas Mobile App: new message

[cholling]

I am researching the Canvas Mobile App, using an iPad. iPad and App are newest versions. Nothing lets me compose the message. I can select recipients, add attachments and a subject line, but can't get "into" the compose white screen. Anyone run into this, or have ideas?

Thanks.

[kona]

My iPad isn't handy to check this, but I'll share it with the Canvas Mobile Users​ group to see if they can help!

[KristinL · Accepted solution]

Hi cholling - In Canvas Mobile for iPad, the space that appears like it is for the "subject line" is actually the body of the message. When you enter enough text to wrap onto a second line, the box will automatically expand. Unfortunately, while Android allows subject lines, iOS does not.

[cholling]

Thanks for the info --- this definitely falls into the "this is really not intuitive" category! :smileyplain:

Appreciate the info, though!

[rseilham]

This is the most common complaint about messages in iOS. This is something that the mobile team is exploring and should be fixed within the next year.