[ARCHIVED] Canvas Dashboard etc

[ta10121]

When I log into canvas at home on my computer, It shows my dashboard boxes but everything is blank and i can't see any assignments or files. I am wondering how do i fix this problem? 

[Chris_Hofer · Accepted solution]

Hello  @ta10121  Welcome  to the Canvas Community! Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas? 
• Check your browser compatibility: Which browsers does Canvas support?  Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.