[ARCHIVED] Blank Screen for Homework Assignment

[leigh_henderson]

Hello,

When I press the link to open up my homework, a blank screen comes up, instead of the screen with questions. How can I get it to pull up?

Thanks,

Leigh Henderson

[Robbie_Grant · Accepted solution]

 @leigh_henderson ‌,

Welcome to the Canvas Community!!!

You did not mentioned what browser or system you are using.  Here are some troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? 
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Robbie