[ARCHIVED] Account level group - messaging users

tconner
Community Member

I am an admin of a sub-account.  I am working to create some sub-account groups that will each have a few hundred students in them.  The one functionality that appears to be missing in order for it to meet our needs is the ability to message all of the users in a group.  In testing, we can message them by choosing each name individually, but with hundreds of students, that's clearly not something we want to have to do.

We can send announcements to the group, but there is no visual indication that there is a new announcement, other than if they click on Groups and then on the group, or if their notifications are set to send them an email or text.  

I am an admin and don't seem to be able to do this.  I've assigned a co-worker as the "leader" of the group, and she doesn't seem to be able to do this either.

Am I missing something?  Any suggestions or ideas?

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