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A student can't attend the conference meeting: when she clicks the join button, she receives an annnouncement: 401 unauthorized.
What to Do?
She did received an invitation for the conference and other students were able to join the conference.
Kind regards,
Ineke
Solved! Go to Solution.
Some of our students have experienced the same issue - we encourage them to clear the cache in their browser (using the appropriate browser for Canvas - for us that is Google Chrome), and re-start their browser window.
For a more "geeky" answer:
A 401 Unauthorized Error can occur due to:
An error can be addressed by
I hope this information helps you and your students!
Cheers,
@JDW223
Some of our students have experienced the same issue - we encourage them to clear the cache in their browser (using the appropriate browser for Canvas - for us that is Google Chrome), and re-start their browser window.
For a more "geeky" answer:
A 401 Unauthorized Error can occur due to:
An error can be addressed by
I hope this information helps you and your students!
Cheers,
@JDW223
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