A student has the wrong user ID in Canvas.The correct one is now being sent in our Canvas extract process, but it doesn't replace the wrong one.Can an Admin correct the ID?  OR do I need to Inacti...

@melodyc_lam Understood.Thank you very much for your help! 

@melodyc_lam I'm not the Admin (I create the files), so I don't know where the People page is or even if I can access it.Can you send a link?Also, since I'm not the Admin, I probably d...

@melodyc_lam , the value in the USER_ID column (the first one)I checked the file again, and there is only one record for this student, and the user_id being sent is the correct one.The canvas id w...

@melodyc_lam Understood.Thank you very much for your help! 

@melodyc_lam I'm not the Admin (I create the files), so I don't know where the People page is or even if I can access it.Can you send a link?Also, since I'm not the Admin, I probably d...

@melodyc_lam , the value in the USER_ID column (the first one)I checked the file again, and there is only one record for this student, and the user_id being sent is the correct one.The canvas id w...

A student has the wrong user ID in Canvas.The correct one is now being sent in our Canvas extract process, but it doesn't replace the wrong one.Can an Admin correct the ID?  OR do I need to Inacti...