So, this morning, I logged in, and it appears that they really are working on things!  I’ve gotten a bunch of replies to archived messages, despite asking students to send new messages because of this...

Thanks, @Chris_Hofer!  I spent some more time digging into this, and it looks like it was something that got broken when they were working on something else?  Anyway, it’s now a known problem with...

@Chris_Hofer, this is not a new feature request.  Echoing what @joaocaram said below, this is a new problem.  Our institution has had Canvas since summer 2013, and replies to archived messages...

@KimTByrd, thank you for your kind words.  I had good luck with our Canvas liaison as he was able to reproduce the problem when I described it.  He said that, when he spoke to Canvas support, they...

@KristinL, of course!  I’m glad that I found it and am happy to share.  😊

So, this morning, I logged in, and it appears that they really are working on things!  I’ve gotten a bunch of replies to archived messages, despite asking students to send new messages because of this...

@KimTByrd, thank you for your kind words.  I had good luck with our Canvas liaison as he was able to reproduce the problem when I described it.  He said that, when he spoke to Canvas support, they...

@KristinL, of course!  I’m glad that I found it and am happy to share.  😊

Thanks, @Chris_Hofer!  I spent some more time digging into this, and it looks like it was something that got broken when they were working on something else?  Anyway, it’s now a known problem with...

@Chris_Hofer, this is not a new feature request.  Echoing what @joaocaram said below, this is a new problem.  Our institution has had Canvas since summer 2013, and replies to archived messages...