About
rachelorston
Rachel Orston
Rank:
Instructure
Title:
Chief Customer Officer
Joined:
Feb 7, 2024 5:32:03 PM
Posts:
11
Solutions:
0
Likes Received:
37
Bio:
Rachel Orston is a serial entrepreneur, tech executive and customer success pioneer with deep experience strengthening customer relationships across the Fortune 1000. Rachel has committed her 25-year career to driving customer success and brings extensive experience leading high-performing account management, customer success, professional services, and support teams.
Rachel has extensive experience in the world of blogging and public speaking. Rachel is an investor and founding member of CS Angel. She holds an MBA from Georgia Tech and a Bachelor of Science in Journalism from Northwestern University.
Most Liked Posts
As the year draws to a close and the holiday season is upon us, I want to take a moment to reflect on the incredible community that makes up Instructure—educators, parents, and students alike. You ar...
As the back-to-school season in North America kicks into high gear I want to take a moment to acknowledge the hectic pace and immense pressures you face as educators and administrators. You are cons...
Bravo! So many great updates in this post. Look forward to what this team will do in 2025. Would love to hear from others in the community on what kind of training you want to see in our on-demand...
Yes @ArjenHeijstek ! That is absolutely my goal! Hope you all have a fantastic holiday! Love the photo @JessicaEllswort !
@ryan_corris - this is a really great overview and important reminder that you can "keep it simple" with the right focus, effort and willingness to adapt/experiment! Thanks for sharing yo...
Most Recent Posts
Thanks you @HeatherAhern - there is some great input in this thread from @clpatter @cms_hickss @Ash_Ow and glad to see that we will update the delayed language.
Thank you @carlycurran for sharing this important use case for Intelligent Insights. Customers should definitely reach out to their CSM if they are interested in learning more.
Thank you for that feedback @susanna_bjorver - feel free to send any additional comments to Sam directly. I think that is helpful feedback and you have specific comments - we would love to hear t...
Bravo! So many great updates in this post. Look forward to what this team will do in 2025. Would love to hear from others in the community on what kind of training you want to see in our on-demand...
Yes @ArjenHeijstek ! That is absolutely my goal! Hope you all have a fantastic holiday! Love the photo @JessicaEllswort !
Latest Badges
10 Logins Completed
2025-01-24
25 Likes Received
2024-12-27
5 Replies Posted
2024-12-20
First Reply Posted
2024-12-13
