I have two students in my free for teacher account that have forgotten their passwords and the "reset password" email never shows up. Can someone help me manually reset their passwords? Thank ...

@KevinMeredith can you help with this?

Thank you! I am not sure how to enable private messages though, I don't seem to have that option under Preferences.

I created a FFT course and my students were able to register, but now about half of them cannot log back in. When they try, it says "Invalid username or password". When they try to reset their...

Hi Kevin, I am having the same issue, and in addition the email to reset passwords never comes. Can you help? Thanks.

@KevinMeredith can you help with this?

I have two students in my free for teacher account that have forgotten their passwords and the "reset password" email never shows up. Can someone help me manually reset their passwords? Thank ...

Thank you! I am not sure how to enable private messages though, I don't seem to have that option under Preferences.

I created a FFT course and my students were able to register, but now about half of them cannot log back in. When they try, it says "Invalid username or password". When they try to reset their...

Hi Kevin, I am having the same issue, and in addition the email to reset passwords never comes. Can you help? Thanks.