About

KONGHEYI
KONG HEYI
Rank:
Community Explorer
Title:
Joined:
Sep 17, 2022 7:25:03 AM
Posts:
5
Solutions:
2
Likes Received:
24
Bio:
An amazing Instructure Community member

Most Liked Posts

Hi I have been using Canvas for a while, but this issue appears lately. I am using Windows 10. When I open the canvas page using Chrome, click into ANY course and goto the "quiz" / "file&#...
Likes: 13
I asked my school's Canvas support team, and from them, I managed to have some communication with the L1 and L2 Canvas support team. Currently, they claim that it is the problem of Chat tool being...
Likes: 7
Recently, I heard from the Canvas support team again. This is their response:(1) Thank you for the reply back to us. Our engineers deployed a fix for the behavior we were seeing with this yesterday. I...
Likes: 2
Sorry but where could I disable the 'Metamask' extension? Because I have never heard or installed this Metamask extension at first place, and currently I have no active extensions on my Chrome...
Likes: 2
I tried for:- going incognito window;- close all extensions on Chrome, or reset Chrome and clear all existing extensions- switch to Microsoft Edge- switch to FirefoxNone of these worked.Are you a tech...
Likes: 1

Most Recent Posts

Recently, I heard from the Canvas support team again. This is their response:(1) Thank you for the reply back to us. Our engineers deployed a fix for the behavior we were seeing with this yesterday. I...
Oct 1, 2022 1:18:19 AM
Sorry but where could I disable the 'Metamask' extension? Because I have never heard or installed this Metamask extension at first place, and currently I have no active extensions on my Chrome...
Sep 26, 2022 5:02:36 AM
I tried for:- going incognito window;- close all extensions on Chrome, or reset Chrome and clear all existing extensions- switch to Microsoft Edge- switch to FirefoxNone of these worked.Are you a tech...
Sep 23, 2022 4:26:09 AM
I asked my school's Canvas support team, and from them, I managed to have some communication with the L1 and L2 Canvas support team. Currently, they claim that it is the problem of Chat tool being...
Sep 22, 2022 8:51:30 AM
Hi I have been using Canvas for a while, but this issue appears lately. I am using Windows 10. When I open the canvas page using Chrome, click into ANY course and goto the "quiz" / "file&#...
Sep 17, 2022 7:29:43 AM

Latest Badges

5 Logins Completed

5 Logins Completed

Earned: 2024-01-25

First Login Completed

First Login Completed

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25 Likes Received

25 Likes Received

Earned: 2024-01-05

First Solution Provided

First Solution Provided

Earned: 2024-01-05