About

mfreedman3
Michael Freedman
Rank:
Community Novice
Title:
Joined:
Apr 23, 2015 9:23:18 AM
Posts:
36
Solutions:
0
Likes Received:
209
Bio:
An amazing Instructure Community member

Most Liked Posts

I have jpg images which display just fine, then for no apparent reason they disappear, only showing the file name.  Is this a bug? Am I doing something wrong?
Likes: 98
Here is the response from L1 help desk.  Please let me know your experience with any/all of these and I will relay back to L1. Update your browser - updating your browser may fix any problems you have...
Likes: 8
Right - clearing cache is only a stop gap. There has to be an issue here.  Anyone know how to ask Canvas to look at this?stefaniesanders‌
Likes: 7
Rene, thanks for mediating.I am copying progress to both sources: keeping those in thisthread informed of tech support's suggestions, and sharing comments fromthis group in the ticket (#03211628)....
Likes: 6
I've escalated to my CSM team:Thanks, Quinn,  I want to reiterate two points: 1) Clearing cache, even if it works temporarily, is not a realistic solution. This impacts everyone and is an inconven...
Likes: 6

Most Recent Posts

Got it, will do. thanks.. MOn Tue, May 12, 2020 at 11:37 AM Stefanie Sanders <instructure@jiveon.com>
May 12, 2020 12:23:48 PM
We're looking for a word press developer with experience in education programs, particularly developing/implementing a course registration system.  Thanks in advance
May 12, 2020 10:44:13 AM
Development   Leverage time together for interactivity and sophisticated communications. Ask your participants to prepare in advance. Be clear on what this means: what they should come equipped with, ...
May 12, 2020 10:42:10 AM
Thanks Renee, let's move past that and focus on the disappearing graphicsissue.I recognize that some problems are difficult to trouble shoot, and continueto support your efforts to resolve this. ...
Feb 8, 2019 7:39:29 AM
Renee, thanks for addressing this. Your response feels harsh to me.I don't lightly say this. I was actually told that Canvas does not monitorforums directly. I raised this to my support team in ...
Feb 7, 2019 1:32:22 PM

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