About

jlee16
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Community Participant
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Joined:
Aug 4, 2020 11:21:20 AM
Posts:
17
Solutions:
1
Likes Received:
12
Bio:
An amazing Instructure Community member

Most Liked Posts

Agree with concerns that Tier 1 help will be buried by bots and guides.  We have found phone support to be the most expedient way to resolve an issue - can we assume that our number will remain unchan...
Likes: 4
The sub-account ordering change is detrimental to account management - there needs to be a logic to platform organization or it just makes admin work more tedious and time-consuming.  
Likes: 2
The above link is for a repeat of the Blueprints and Templates session.  Could you please update?
Likes: 2
The LTI section of the Admin guide is pretty helpful too, with pages on configuring LTI (developer) keys:  https://community.canvaslms.com/t5/Admin-Guide/tkb-p/admin#ExternalApps(LTI) 
Likes: 2
Yep - saw that as well, and informed the admin team.  Fastest bug fix ever!
Likes: 1

Most Recent Posts

Yep - saw that as well, and informed the admin team.  Fastest bug fix ever!
Apr 11, 2025 15:11 PM
The sub-account ordering change is detrimental to account management - there needs to be a logic to platform organization or it just makes admin work more tedious and time-consuming.  
Apr 10, 2025 10:48 AM
@DeepaPrasad The Everything you need to know Google doc is unavailable and there's no option to request access.  Can you please extend permission?  Thank you!
Mar 27, 2025 17:26 PM
Thank you for the follow up info!
Jan 02, 2025 12:48 PM
The comments in this post sound like others experienced the same issue and that a fix was deployed in Production.  If you are still having problems (and have cleared your cache), you may want to repor...
May 13, 2024 14:18 PM

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