Hi @MelissaLetua,

You've posted your question in the Instructure Community, which is made up of users of Instructure products (like Canvas) from around the world.  Unfortunately, your question is very specific to your school/institution and not something community users here are going to be able to accurately answer.  I would highly suggest getting in contact with your school/institution (probably the financial division if this has to do with tuition) to discuss what their policies/procedure and what options they may be able to make available to you.

Hope this guidance helps a bit.

-Chris