student not receiving email invitation to join class
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01-11-2024
12:18 PM
Hi - I have a student who is not receiving repeated email invitations for her to join our class (we've checked both her inbox and spam folders). I tried removing her from the course and adding her back in, but she's still not received anything. Finally, just in case she already has a Canvas account but forgot about it, I requested a change of password for her from Canvas, but she hasn't received that email, either. Has anyone encountered this problem? If so, suggestions?
Thanks,
Matt J.
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