I have email Canvas twice regarding the issue that students that have the app installed on their phones, can still access a closed test.  At this time, we still have not received an answer, and did not find one in the resources on the site.  And there is no phone number that I can call (at least I did not see one on the website like there use to be).

This happened again today when I noticed a student showing her classmates the quiz on her phone after we had just closed the quiz.  The entire quiz was available for view, which means the questions are no longer safe to continue to use for the next class, or those student absent.  We also do a comprehensive exam, and the students have access to all the questions.

What are other nursing instructors doing to solve this issue?