Cant assign a custom Account role

julian
Community Explorer

I am going insane here. I'm starting to wonder is there a limit to the number of account roles we can have.

I recently created a new Account role (ReadyGO) for our org. I can see it was created successfully.

CleanShot 2023-09-21 at 16.10.30@2x.png

 You will also note that IT IS an Account role.

Now when I go to allocate the new Account Role in a Canvas account, it does not show even though my other roles do.

CleanShot 2023-09-21 at 16.12.06@2x.png

Can anyone shine any light on this conundrum? This normally is very simple, but I am going insane on this one.

JR

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