Hello-

Doesn't appear that my first post went through. I have one student (out of 10) who is being asked to enter a join code when she tries to get into the class. I'm not sure if she followed the normal route to get into the class (e.g. accept the email invite or if she went to the course page), but students do not need join codes. Others have not reported a similar problem. 

I have tried removing her from the course/account and then adding her again. This worked the only other time I encountered this issue. She still is being asked for a sign up code. Why is this happening and how can I correct this?

Thank you!

Grazia Cunningham