Student/Teacher communication

JarredLambert
Community Member

Hi there, 

We use sections obviously to segment student cohorts on Canvas. These sections/cohorts have the same teacher. We've enrolled the teacher to the course and allowed them to view any student in any section. The teacher can view, find and communicate with the student easily. 

However, the problem occurs when the students are trying to communicate with their teacher. When they're in the course, because the teacher isn't assigned to their section they aren't able to find and message the teachers... 

Is this how Canvas is designed? Are there any solutions to this besides for adding the teacher to every section in the course? This is quite a big issue on our side. 

Thanks ☺️

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