I teach an online course where I often have to share information through videos. I use the Canvas function to record media.

Almost every time, with few exceptions, I record a short, no-frills two or three minute video and for up to an hour, I get a blank, gray box that I cannot navigate away from or I will be told that the video will not process.

Thirty minutes ago, I recorded a three minute video that still has the same screen: I am waiting for it move to a "processing" stage and nothing is happening. Usually when it takes this long, it means that the video is lost permanently: I have no way of accessing it. 

My wireless internet is working fine, and I have no problems when I use similar technology.

My solution, which is not optimal, is to use a video recording software and upload it to Canvas. Shouldn't this be more functional?  When I've mentioned this on Twitter, others have responded that they are having the same problem. Is this being addressed?

 https://community.canvaslms.com/t5/Canvas-Question-Forum/Fudge-Points-and-Incomplete-Grades/m-p/1816...