The guy on the phone told me that he had never heard anyone complain about this issue before (the jerk), so I want to make it known. Not having auto saving for the speedgrader is a terrible idea. Why should I have to enter a "update grades" button every time that I enter a score for the program to save it? Auto save has been a standard feature on any web-based product for at least 20 years, and entering a score should save it. No excuses. It's basic and obvious user-based design.

Also, is Canvas's answer to every issue "you are doing it wrong" and never "we should improve that"? That's the feeling I'm getting, and it explains how the user friendliness of their program is so bad.