Proctorio Exam Problem
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10-08-2022
12:28 PM
I am a student. After I get to the Exam agreement page, the loading page says “waiting for canvas” and does not load the exam. I have:
-reset Chrome settings
-enabled cookies, pop-ups, redirects
-restarted my computer
-used different networks/devices
-updated computer/browser
-turned off computer
-contacted Proctorio
-tried Microsoft Edge
I’ve gotten the test to work a few times but now it’s not working. I have a hard time taking my tests in just one class because I have to go through this process of retrying 20+ time before I can get in. This does not happen in any other course. My professors says there is no evidence of an attempt when I fail to enter the test after the exam agreement page.
Solved! Go to Solution.