Hoping someone has the ability to guide me in their issue.

I have just a few students who I am unable to get enrolled.

I have sent them a direct invitation from Canvas, sent them the code to self-enroll, and have them try to log into Canvas using the G to make things easier to join a class, and nothing seems to be working.

This seems to be a topic the Canvas support won't address for the FFT accounts.

So any assistance would be greatly appreciated.