Hi! 

I am curious to know how other institutions are managing user accounts for teachers, students, observers who:

• were enrolled but now are not (withdrawn)?
• come back and are now reinstated?

I THINK I would like all withdrawn users to be deleted from our account but I believe this could cause an issue if the deleted user is reinstated in our SIS. I believe the user does not sync from Infinite Campus to Canvas because there is an error with this user already existing. So, how do I FULLY delete a user so that the SIS sync will reinstate those that might be needed?

Why am I interested? Georgia Cyber Academy is a completely virtual school and we keep enrollment numbers in the ballpark of 12,500 students. However, we have a healthy amount of students that realize virtual schooling is not for them and withdraw. This keeps our student account numbers high in our Canvas account. 

My need to keep things clean and tidy makes me want to explore options. Would love to hear how other institutions keep your user accounts clean and tidy!