Canvas Student App keeps logging me out

scals06
Community Novice

Hi, I use the Canvas Student App and have multiple users logged in, so I can manage my continuing education and keep an eye on each of my children's assignments and grades.  Lately, when I go to switch user, it will start to login, then eliminate the user, and I have to add the user again... typically cycling through several attempts to get logged in.

This seems to be an app failure, but I'm not sure how to get help with it.  I have the newest Samsung phone with up-to-date Android OS.  I have uninstalled and reinstalled the app numerous times.  Thanks for any suggestions.

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