Good afternoon,

We are seeing an increase of students having issues Authenticating with Google to access assignments/drive/docs ect. We have tried going into Canvas and removing Google Drive, go into their Google account and remove Canvas, cleared history, and even different devices. Nothing seems to fix this. Canvas support does not respond to my support tickets I have been replying to for weeks and I am at my wits end. Though Canvas support fails to respond to any of my tickets for over a year.

In years prior clearing the device history would clear it up and now nothing seems to help. All students are on chromebooks. 

Any ideas on what we can try?