Studio Media Upload not working
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01-13-2022
04:12 PM
I am working with an instructor who is using Chrome to upload a lecture to Studio. I walked through the process with him and after selecting the media file he gets the card for video showing Uploading; however, there isn't a progress bar and he has left it open for a very long time with it never changing.
I had him upload his video via the Media Recording tool in the RCE and that worked but not into Studio.
Is there some troubleshooting I can try on his computer as I am not able to recreate the issue?
Any advice would be appreciated.
Thanks, Sam
Solved! Go to Solution.