[ARCHIVED] Canvas Teacher Mobile App - IOS - Cannot download files uploaded to assignments or questions

jbeyer1
Community Participant
‎08-29-2020 10:48 AM

I have used the Canvas Teacher Mobile App for IOS on my iPad Pro to download files that students had uploaded to either assignments or quiz questions.  However, when I have recently tried to download these files the app says, “The specified resource does not exist”.  However, I can open the file on my desktop. 

I have reinstalled the app and it still does this.  2019 IPad Pro, padOS 13.6.1.  Picture of error below.  

06645F21-3064-46B7-8C27-185BADA4504D.jpeg

Any ideas?  I have submitted a trouble ticket but haven’t heard anything. 

Labels (1)
Labels
1 person also had this question
0 Likes
Users who also had this question