[ARCHIVED] lecture videos will not appear when using firefox

nater17
Community Novice

I have been dealing with this problem for years now.  Every time I attempt to watch a recorded lecture or any type of posted video on canvas using firefox, nothing will appear.  However, when I try loading the same page on chrome, the video appears and is playable.  I would really like to figure out why this is happening and get it fixed so that I don't have to keep using 2 different browsers and I really just don't like using chrome.  I have attached screenshots of the same page in both firefox and chrome as an example of what I am encountering.

 

Thanks,

 

NateChrome versionChrome versionFirefox versionFirefox version

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