Why can't I change or have a profile picture?

0617046269
Community Novice

I'm a student user on Canvas and for some reason, I can't change my profile picture. Every time I change it or upload a new one it's all white or it has a little picture icon like in the picture. It's not a problem with size, I checked my files and deleted all the files I didn't need anymore and I have a bunch of storage and I don't know what to do about it.344259_canvas.PNG

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