[ARCHIVED] Canvas Student iOS App- Annotations Not Saving

Steve_Hartnett
Community Explorer

Hi Everyone! I work at 1-1 iPad School District and we have recently (last 2 weeks) have had issues with student annotations not saving, in the Canvas Student iOS App. We do have several tickets in with Canvas Support, but I was curious if anyone else has seen this behavior:

Video 1 (Original video sent to Canvas concerning annotations not saving).

Video 2 (Annotations save from accessing a PDF file from a Canvas Page, but not from a module. We did find that closing the app and then reopening the app was allowing for annotations to save)

 

Any insight would be appreciated. Thanks and have a great weekend!

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