Transparency Report - 01/01/24 - 06/30/2024
Transparency Report
Published: August 12, 2024
Like many other technology companies, Instructure, Inc., or our affiliates (“Instructure”, “us”, “we”) may on occasion receive a request from a law enforcement or other government agency seeking access to our customer data. Our goal is to always protect our customers’ data, while complying with applicable laws. As part of our commitment to the privacy of our customer data, we issue annual reports to provide visibility to our community around the government requests received for customer information by municipal, state, provincial, and federal governments globally.
Below is Instructure’s information related to requests we have received from government agencies during the period of January 1, 2024, through June 30, 2024 (the “Reporting Period”).
Our Policies and Processes
At Instructure, transparency is a key pillar of our Privacy Program. The protection of our customers' data is paramount to Instructure. Our privacy and security programs are designed to protect our customers' privacy and protect the data submitted by our customers to our services against unauthorized access or disclosure. For that reason, every government agency request for customer data that we receive is carefully reviewed, consistent with the laws in the relevant jurisdiction(s), to ensure the requesting government agency is entitled to the data sought with the type of process utilized.
We provide more details in our Instructure Government Request Policy which is located at: https://community.canvaslms.com/t5/Privacy-Articles/Instructure-Government-Request-Policy/ta-p/54445....
Government Requests Received for the Reporting Period.
|
Type of Request |
Number of Requests |
Number of User Impacted |
Notes |
|
Subpoena (or equivalent) |
4 |
122 |
These are legal orders received directly from a court or other governmental proceeding requesting customer data. |
|
Search Warrant |
0 |
0 |
These are requests signed by a judge or magistrate authorizing a law enforcement officer to conduct a specific type of search. |
|
International Requests |
0 |
0 |
These are requests for customer data from non-US government agencies. |
|
National Security Requests |
0 |
0 |
These are requests for customer data pursuant to national security process, such as a National Security Letter (NSL) or Foreign Intelligence Surveillance Act (FISA) order. |
For further questions on this Transparency Report, please email privacy@instructure.com.
