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Partner Listing: Ivy.ai

Partner Listing: Ivy.ai

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Links

Website: https://ivy.ai/ Contact Us
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About

Ivy.ai gives students at colleges and universities a better way to get the information they need quickly, all in one place. We’re a passionate team of innovators proudly leading the way in AI technology and automation.

Ivy.ai first launched in 2016 out of a need for better channels of communication between clients and customers. We knew the way forward was AI innovation and human-like chatbot technology. Since our initial launch, we’ve paved the way for enhanced customer experiences across the country.


Future-Focused

Today, we work with industries across the spectrum, from higher education to healthcare and everywhere in between. We’re proud to modernize legacy systems so that our clients can reach more customers and ultimately make a bigger impact on those they serve. Our services make information more accessible and more digestible. We increase productivity for your team, and leave a lasting impression on customers who come away with a feeling of delight and deep satisfaction. 

We’re here to guide you at every step along the way, from integration and training, through daily functionality and optimization. Afterall, your success is our success.

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Accessibility

Ivy.ai is committed to accessibility. We want everyone who visits the Ivy.ai website and uses our products and services to feel welcome and find the experience rewarding.

Ivy.ai strives to maintain our website, products and services to be both accessible to all persons and compliant with the Web Content Accessibility Guidelines (WCAG) put forth by the World Wide Web Consortium (W3C). To help us make the Ivy.ai website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly. Ivy.ai strives to ensure our products and services meet or exceed WCAG level AA.

We recognize that accessibility and usability are not always possible in every area of our products and services for those partners and visitors using assistive technologies and devices. To support continuous improvement, Ivy.ai conducts accessibility reviews of its products and services and remediates issues uncovered by these audits. Please be aware that our efforts are ongoing. Today, our chatbots are fully responsive and support the use of screen readers, voice navigation, and keyboard navigation.

Security

HECVAT status View HECVAT
Data encryption Review Security Policy
Countries of data storage USA
Data storage method Cloud
Data retention policy Review Service Level Agreement

 

Privacy

Privacy policy link Privacy Policy
COPPA policy link Privacy Policy
Privacy department/officer contact:  Michal Oglodek, CTO (security@ivy.ai

 

Version history
Last update:
‎03-31-2022 09:17 PM
Updated by:
Collective Credentials