New Quizzes-internet disruption

[TerriKane]

I hear in "new quizzes"  that a student will not know that their internet service has been disrupted and that quiz answers are not being saved until they go to submit the test.  Has this been fixed?  Students MUST know immediately that answers are not being saved and internet is disrupted...thanks!  

[ColtonSwapp]

Hello @TerriKane 

Thanks for posting this in the Canvas Community! 

I totally understand the concern you have with this issue. I went the extra step and tested this out. 

With my testing, what I found is that if a student is in the middle of taking a quiz and they encounter an issue with their network, they should receive an error message stating: Connection Lost. Please refresh the screen and try again. Your Progress will be saved. Below is a screenshot from my testing. 

When the students fix the issue with their network, and still have time to get back into the quiz, they can then refresh the screen and they should see the option to Resume the Quiz. In my testing, I used an essay question and typed in a bunch of information. When I returned as my test student, the Progress was saved and I was able to continue where I left off. 

One thing I would recommend is that the students browser cache and cleared prior to starting the quiz. this should ensure that progress is saved if they encounter an issue with their network timeout. 

Hopefully this helps! 

-Colton