Hi All,
After migrating from a cloud hosted LMS to Canvas, the day comes where your previous LMS licence expires.
A few months after the expiration date, the Dean calls.
A student is asking for their thesis paper, which they uploaded to the previous LMS two semesters ago.
Another is contesting their grade because they actually submitted that term paper last semester, again, in the previous LMS.
Fortunately you had archived all of the hundreds of active courses from the previous LMS, right?
That being said, what is your methodology for retrieving the appropriate artifacts to resolve these requests to the Dean's and the students' satisfaction?
(This is a question we are asking as we engage a Blackboard to Canvas migration. Looking for insight as to how such requests are handled at other institutions.)
Best regards,
Ben
