This behavior has been resolved and deployed to the production environment as of 11/20/24.
Description
When leaving a comment for a student in SpeedGrader, if you view it from Inbox under Submission comment or in your canvas notifications, the HTML tags display.
Expected Behavior
Instead it should render the HTML tags instead of treating them as plain text.
Workaround
View the comment from the Gradebook or Submission page.
Steps to Reproduce
Prerequisite: Course with assignment and student. Make sure that submission comment notifications are enabled for the student.
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Go to SpeedGrader and leave a comment for the student.
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As the student navigate to the Inbox.
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Select Submission comments.
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Notice that it shows HTML tags.
Additional steps:
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Navigate to email inbox and look for the submission comment notification.
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Notice that the email shows HTML tags.
Additional Info
VICE-4677
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
