A solution is being tested in a beta environment.
Description
When logging in, LTI Usage is not immediately available under Insights dropdown menu as expected. Currently, the user has to reload the page, then it will show.
Expected Behavior
LTI Usage should appear under Insights immediately after logging in without having to reload the page.
Workaround
No workaround exists at this time.
Steps to Reproduce
1. Log into any production instance.
2. Click on Insights and you should only see Impact Insights, not also LTI Usage.
3. Reload the page.
4. Click on Insights again and you should see both Impact Insights and LTI Usage.
Additional Info
IMP-5135
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
