[OPEN] [iOS] Student | Groups in soft-concluded courses show up on student dashboard and give error (issue is back again)
Engineers are currently investigating the issue.
Description
When a students enrollment is concluded via term dates (or manually conclude their enrollment in an active course) the student groups do not show up in the browser, however, they do show up on the iOS mobile student app and give an error when opened.
Expected Behavior
Instead it should not show student groups on the app if the course it's in has been concluded for the user.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prereq: Create a Term with an end date in the past just for student role.
-
Create a course and add a student to it. Then place them inside of a student group.
-
Publish this course and then navigate to the settings tab.
-
Select the "Restrict students from viewing course after term end date" option, change the term the course is in to be the Term that you had created with a prior student access date.
-
Open the student app on iOS as the student you enrolled.
-
Notice this user does not have the course listed, but does have the group showing up under ‘All Courses’.
-
Tap on the group to get an error of ‘The specified resource does not exist’.
Additional Info
MBL-18555
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.