[OPEN] Unable to filter by courses with slashes in Admin Analytics

Canvas

Engineers are currently investigating the issue.

Description

When trying to filter by course with a slash in it in Admin Analytics, it returns "No Results" when there should be courses that match.

Expected Behavior

Instead it should allow you to filter by courses with slashes "/" in the name.

Workaround

No workaround exists at this time.

Steps to Reproduce

Prerequisite: A course with a slash in it's name.

  1. Open Admin Analytics and select to apply a filter.
  2. In the Courses box, try to type the name of a course with a slash in it.
  3. Notice it returns a "No Results" message.

Additional Info

CNVS-63911


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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