[OPEN] Term/Course names found from other instances

Impact.png

Engineers are currently investigating the issue.

Description

For users who have consortia and/or trusts set up in Canvas, terms and courses from other related instances may show in Target User Groups (and when using those for targeting of content).

Expected Behavior

Only terms and courses from the specific, connected LMS instance(s) should show in Target User Groups (and throughout) Impact.

Workaround

No workaround exists at this time.

Steps to Reproduce

1. (For consortia and/or trust instances only) navigate to User Groups and review the list.


2. Some terms and/or courses may appear that are not from the connected LMS instance to Impact.

Additional Info

IMP-5171


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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