Engineers are currently investigating the issue.
Description
If a user accesses their dashboard after a new announcement/discussion/assignment/quiz is created that is available to them, but they don't view it (thus making it unread), the course card notification will persist if the discussion/announcement is changed to no longer be available to their section or group.
Expected Behavior
If a discussion/announcement/assignment/quiz is changed to no longer be available to a user, the "unread" notification should be removed from their dashboard.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisites: Have a published course with at least 2 students in different groups and or sections in the course.
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As a teacher, create a new announcement/discussion/assignment/quiz and publish it.
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As a student, view your dashboard and note that there is an unread indicator on the course card.
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As a teacher, edit the announcement/discussion/assignment/quiz and assign it to a section that the student is not in.
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As the same student, view your dashboard again and note that you still have an unread counter on your course card.
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Click the icon and note that there are no unread items and the unread counter doesn't go away.
Additional Info
LX-2137
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
