Engineers are currently investigating the issue.
Description
The zoom functions seem to work in reverse for freetext annotation comments when zooming in or out of a submission in the student android app. When you zoom in the comments get smaller, and when you zoom out they get larger.
Expected Behavior
Zooming into the submission will allow the freetext annotation comments to get bigger with the submission and become more easier to read, and zooming out will make the comments smaller along with the submission.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisites: Have a published course with at least 1 student and 1 assignment. The student should have submitted a file that can be annotated to the assignment.
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As a teacher, navigate to the student's submission and make a freetext annotation comment on the submission.
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As a student, login to the student app, and navigate to the submission.
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While viewing the submission, note that the annotation comment is too small to read, and attempt to zoom in. Note that zooming in is making the paper bigger, but the annotation smaller.
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zoom out and note that the comment is getting bigger (but not big enough to read) and the paper is getting smaller.
Additional Info
MBL-18148
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
