This behavior has been resolved and deployed to the production environment as of 10/09/24.
Description
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Moving module items from one module to a newly created modules fails up until the page is refreshed:
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Using the drag and drop option seems to do nothing.
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Using the Move option under the 3 dots runs into Move item failed error
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Expected Behavior
Module items should be able move to new modules without any errors
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisites: Have one course with some course content.
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Create a module and add a few items to it.
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Create a second module.
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Click on the 3 dots next to one one the module items and select move.
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Select the newly created module to move the item to.
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Observe the Move item failed error.
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Refreshing the page shows the item as moved and other items can be moved to the module as well.
Additional Info
LX-1931
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
